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EXECUTIVE COMMITTEE

Manulife’s strong leadership team is composed of men and women who are experts in their fields.  Our leaders are committed to provide you the highest level of professionalism to ensure that your best interest is served.


 

 

  

 

RYAN CHARLAND

PRESIDENT & CHIEF EXECUTIVE OFFICER

Ryan Charland is the President and Chief Executive Officer of Manulife Philippines, effective January 2014. He has worked for Manulife Financial in various leadership functions in product development, finance and corporate risk management for more than 10 years and brings a breadth of expertise to this role.
 
Ryan joined Manulife in August 2003, working in the U.S. Division and Corporate Audit before joining U.S. Life Product Management in 2006. There, he was rapidly given roles of greater responsibility, culminating in his appointment as the Pricing Officer in January 2010. Ryan relocated to Asia in November 2011 as Regional Chief Risk Officer based in Hong Kong. There, he established the risk management function and strengthened the local risk governance of all Manulife’s operating entities in Asia.
 
Ryan holds a Bachelor of Science degree in Computer Science and Actuarial Science from the University of Toronto.

 

 

JOHN JANUSZCZAK

SVP & CHIEF OPERATIONS OFFICER

John Januszczak is the Senior Vice President and Chief Operations Officer of Manulife Philippines. He joined the company in January 2015.
John oversees the life insurance operations which include the areas of new business and underwriting, branch operations, customer services, claims, billing & collection, information systems, business quality, and office development & services. 

John currently leads the Asia Business Process Management (BPM) and Analytics team. The assignment thus also provides a unique opportunity to leverage the regional team in implementing and piloting certain programs in Manulife Philippines before further roll-out within the region.

John has over twenty years of progressive experience in operations management, analytics, and commercial software development. He has a degree in Astrophysics from the University of Toronto

 

 

STEPHEN ONG

SVP & CHIEF AGENCY OFFICER

Stephen Ong is the Senior Vice President and Chief Agency Officer of Manulife Philippines. He joined the Company in July 2010.

Stephen, with almost two decades in the life insurance industry, began his career as an insurance adviser. He went on to build an extensive portfolio in sales management, being awarded as a consistent MDRT qualifier and Agent of the Year for three consecutive years. Before he became Manulife's Chief Agency Officer, Mr. Ong covered various sales executive positions from being a Territory Head, Agency Recruitment Head, and Agency Activation Head.

Stephen holds a Bachelor's degree in Biology from the University of Santo Tomas.

 

 

 

ANTHONY PEREZ

SVP & HEAD OF ALTERNATIVE DISTRIBUTION

Anthony Perez is the Senior Vice President & Head, Alternative Distribution of Manulife Philippines. He joined the company in June 2010.

Anthony is a long-time life insurance professional having worked with 3 multinational life companies prior to Manulife. He has extensive experience and expertise in the development of markets, alternative channels and various product lines in relation to Agency, Bancassurance and Broker operations. Anthony holds a degree in Bachelor of Arts major in Management Economics from the Ateneo de Manila University and a post-graduate degree in Business Administration from Murdoch University, Perth, Australia.

 

 

  

 

AIRA GASPAR

SVP & CHIEF INVESTMENTS OFFICER

Aira Gaspar is the Senior Vice President and Chief Investment Officer for Manulife Philippines. She is responsible for the development and implementation of overall investment strategies for Philippine-based investment portfolios. She is a member of Manulife Philippines’ Executive Committee, Investment Committee and Asset-Liability Committee. 

Aira has 20 years of investment industry experience. Before joining Manulife as an internal auditor in 1992, she worked as an external auditor for SGV & Co, a member firm of Ernst & Young Global Limited, where she provided assurance services to various institutions, with a focus on firms engaged in the business of life insurance, manufacturing and utility services. 

Aira graduated with distinction from the Philippine School of Business Administration with a degree of Bachelor of Science in Business Administration, major in accounting. She is a CFA charterholder and a certified public accountant.

 

  

JASPER CHENG

SVP & CHIEF PRODUCTS OFFICER

Jasper Cheng is the Senior Vice President and Chief Product Officer of Manulife Philippines, effective May 2013. He joined the company in July 2010 and has worked in various leadership roles in actuarial, product development, financial reporting and corporate planning. 

Jasper has over 15 years of experience in the insurance industry across several multinational organizations. He has held regional roles, been appointed Chief Actuary and has worked in an HMO before joining Manulife. Throughout his career, he has exhibited good leadership and strategic thinking and has built a strong network of peers and connections which has enabled him to attract and grow a high performing team of actuaries and product professionals, who share his passion for challenging and improving the industry. 

Jasper holds a Bachelor of Science degree in Actuarial Science, a Master of Science degree in Finance and an MBA degree from De La Salle University. He is also a Fellow of the Society of Actuaries, a Fellow of the Actuarial Society of the Philippines and a charterholder of the CFA Institute.

 

  

 

MELISSA HENSON

SVP & CHIEF MARKETING OFFICER

Melissa Henson is the Senior Vice President & Chief Marketing Officer of Manulife Philippines. She joined the company in March 2015.

Melissa oversees all marketing, branding, communications, community service, customer insights and promotion and events activity for the company.

Melissa has more than 15 years of experience as a marketing professional, including 10 years in the banking industry. She has held various leadership roles covering responsibilities in market strategy, branding, advertising & marketing communications, customer research & insights, corporate communications and eBusiness & innovation.

Melissa holds an MBA degree from Georgetown University, McDonough School of Business, and a Bachelor of Science degree in Psychology from Ateneo De Manila University.

 

  

 

 

BIM GUTIERREZ

SAVP & CHIEF INNOVATION OFFICER

Bim Gutierrez is the Senior Assistant Vice President and Chief Innovation Officer of Manulife Philippines. She joined the company in November 2015.

Prior to joining Manulife, Bim worked in Yahoo! and the Consumer Goods Industry. She has over 10 years experience handling key positions in Sales, Customer Development, Trade Marketing, Channel & Retail Environment Management Digital Marketing, Brand and Shopper Marketing, Corporate Brand Management.

Bim holds a Bachelor's degree in Political Science from the Ateneo de Manila University.

 

 

 

FRITZIE TANGKIA-FABRICANTE

SVP & HEAD OF LEGAL AND COMPLIANCE

Atty. Fritzie P. Tangkia-Fabricante is the Senior Vice President and Head of Legal and Compliance of Manulife Philippines, which identifies legal and compliance risks and issues relative to the company's intended actions. As the Chief Legal Counsel and Compliance Officer, she advises the company on various legal matters and reasonably ensures the compliance of the company with various regulatory issuances.

Fritzie has been a member of the Philippine bar for more than 16 years. She has a wide experience in corporate counseling and commercial practice, including heading the legal services group of a universal bank.

Fritzie finished her law degree at University of the Philippines in 1999 and her Political Science degree at Colegio de San Juan de Letran, Summa Cum Laude. She placed 9th in the 1999 bar examinations.

 

 

 

LEMUEL DINGLE

VP & HEAD OF PROJECT MANAGEMENT

Lemuel is the Vice President and Head of the Project Management Office of Manulife Philippines. He joined the company in March 2016.

Lemuel's experience spans two decades in the financial services, construction, telecommunication, business process outsourcing, manufacturing, and consulting. He started his career doing operations work and transitioned to business consulting focused on business process optimization while getting himself involved in some entrepreneurial opportunities. Before he became Manulife's PMO Head, Mr. Dingle handled various roles as operations manager, executive consultant, project manager, and recently as Vice President - Asia Optimization and Change Management Head for one of the top global banks.

Lemuel holds a Bachelor's degree in Political Science from the University of the Philippines and is a certified Project Management Professional.

 

  

 

ANDREA DE GUZMAN

SVP & CHIEF HUMAN RESOURCE OFFICER 

Andrea De Guzman is the Senior Vice President and Chief Human Resource Officer of Manulife Philippines.

Andrea currently leads the entire Human Resource department for Manulife Philippines from Talent Acquisition, management and strategies of Human Resource.

Andrea has more than 15 years of experience as an Human Resource Professional and Business Executive across several multinational organizations in Telecom, BPO and Shared Services organization.

Andrea took up Bachelor's degree in HRA from the University of the Philippines.