Frequently Asked Questions

If you are outside the Philippines, you may pay via any remittance partners of BPI or BDO in your area. For a complete listing of remittance partners, visit the bank’s website:

• https://www.bdo.com.ph
• https://www.bpiexpressonline.com

BPI Remittance Centers

When paying through BPI Remittance Centers, include the following payment details:

a) Beneficiary/Account Name: 

Acceptable: The Manufacturers Life Insurance Co. (Phils.), Inc.

Not Acceptable: Manulife, Manulife Phils.

b) Account Number: 0361-01-01-24

c) Payment Reference No./Policy No. 

d) Name of Insured

e) Payment Amount (in Philippine pesos)

BDO Kabayan Bills Bayad (REMITTANCE Payments from Abroad)

• When paying through BDO Kabayan Bills Bayad, include the following payment details:

a) Beneficiary/Account Name: 

Acceptable: The Manufacturers Life Insurance Co. (Phils.), Inc.

Not Acceptable: Manulife, Manulife Phils.

b) Account Number: 543-0000-141

c) Payment Reference No./Policy No.

d) Name of Insured

e) Payment Amount (in Philippine pesos)

Reminder:

• Email a copy of your remittance slip to phcustomercare@manulife.com as proof of payment.
• Any additional charges, whether from the originating branch or inward charges, will be shouldered by the client.
• Only the Net Amount credited to The Manufacturers Life Insurance Co. (Phils.) Inc  account will be posted to your  corresponding policy/ies
• Posting of payment will be done upon confirmation of Manulife.

Auto Debit Arrangement (ADA)

To use the ADA facility, you must enroll your Manulife account in the following banks and submit the ADA form together with the requirements (click the bank name below to access the ADA Retry Form/Authorization to Debit Account) to a Manulife branch near you.

China Bank

Bank of the Philippine Islands (BPI)

Banco De Oro (BDO)

Metrobank

Credit Card

Acceptable Credit Cards:

1. VISA
2. MASTERCARD
3. American Express (AmEx)
4. Japan Credit Bureau (JCB)
5. China Union Pay (CUP) - available for over-the-counter transaction only

• Pay online via Manulife Online
• Pay over-the-counter at any Manulife branch:

a) Straight Charge for any Visa / MasterCard / AmEx / JCB / CUP

b) 0% Installment Plans for BDO or Citibank Credit Card 

• BDO or Citibank credit card holders can pay their premium in 3 monthly installments at 0% interest.
• Minimum premium to be paid should be PhP 3,000.00
• This interest-free installment offer is available for annual, semi-annual and quarterly payment modes only.
• Auto-Pay Transaction (except for CUP credit card)
  

Should you wish to enroll in our Credit Card Auto-Pay System, enroll your account to Manulife. 

 Click here to access the form. 

Upon due date, your premium payment will be billed directly to your Mastercard / VISA / AmEx / JCB credit card. For further inquiry, please contact our Customer Care Hotline at 884-7000. 

Reminder:

Credit Card payment will only be allowed for regular premium payments. The following are NOT allowed for credit card transactions:

• Split Transactions (multiple swipe using one credit card)
• Fund Accumulator and Premium Deposit Fund
• Single Premium: Variable Life (Single Pay)/Top-up payments
• Cash Loan Repayments

BANCNET

• Pay online via Manulife Online Website
  • Online payment is limited to Premium Paying policies with Regular Billing Method
  • Online facility can be used to pay premium dues and loan interest/s only. Third party payment is not allowed.
  • Available for Peso denominated policies only
• Pay online via Bancnet online payment 

Debit Card

• Pay over-the-counter at any Manulife branch nationwide using Megalink Expressnet and Bancnet debit cards.