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IMPORTANT REMINDERS:

  1. Prepare the following information when paying for your Premium: 
    • Policy Number
    • Full Name of Policy Owner
    • Premium Amount Due
  2. Credit Card is available for regular premium payment transactions. The following transactions are not allowed: 
    • Split Transactions (multiple swipe using one credit card) 
    • Fund Accumulator and Premium Deposit Fund 
    • Single Premium: Variable Life (Single Pay)/Top-up payments 
    • Cash Loan Repayments 
  3. Use the Bills Payment Facility when paying thru any of our bank/collection partners. 

        Note:  Premium payments made through regular bank deposits and online fund transfers to Manulife accounts will no longer be allowed.

Our online payment options

  1. Log in to GCash
  2. Go to PAY BILLS
  3. Go to INSURANCE
  4. From the list, find and select MANULIFE PHILIPPINES/ *MANULIFE FINANCIAL PLANS
  5. Input necessary details. The account number is your POLICY NUMBER

Although optional, we highly recommend to input your email address for GCash to send a confirmation receipt through your email as well. 

Please note that payments are posted up to three (3) days after the transaction date (subject to their own cut-off time).

*Manulife Financial Plans refer to policy numbers that starts with 87 and in 10-digit format

  1. Log in to PayMaya
  2. Go to PAY BILLS
  3. Find and select MANULIFE/ *MANUPLANS
  4. Input necessary details. The account number is your POLICY NUMBER

Please note that payments are posted up to three (3) days after the transaction date (subject to their own cut-off time).

*Manuplans refer to policy numbers that starts with 87 and in 10-digit format

  1. Open the Shopee app
  2. Select Load & Bills on the home screen
  3. Select Insurance in the bills categories
  4. Select Manulife from the list of billers
  5. Enter your policy number, due date, and amount to be paid
  6. Select ShopeePay as the payment option
  7. Click Pay Now

You will see the payment confirmation in your Shopee profile page, under Digital Purchase.

Please note that payments are posted up to three (3) days after the transaction date (subject to their own cut-off time).

*This payment channel is available to Manulife Philippines policies only

 
  1. Open the Lazada app.
  2. Select Load & Bills on the home screen.
  3. Select Pay Bills and click Insurance in the bills categories.
  4. Select Manulife from the list of billers.
  5. Enter your policy number, due date, and amount to be paid. Click Generate Bill.
  6. Click Pay Now, select Payment Method and Place Order.

 

You will see the payment confirmation in your Lazada profile page, under Digital Purchase transaction history. Please note that payments are posted up to three (3) days after the transaction date (subject to their own cut-off time).

  1. Open the ING app and go to your Pay Account
  2. Tap the Transfer/Pay button
  3. Select Pay Bills
  4. Select Manulife Philippines from the list of billers
  5. Enter your policy number and amount to be paid
  6. Click Next to confirm your payment

Please note that payments are posted up to three (3) days after the transaction date (subject to their own cut-off time).

*This payment channel is available to Manulife Philippines policies only

 
For your convenience, you may pay your premiums using the bills payment facility of our payment partners: China Bank, BDO, BPI, Metrobank, UBP, and Bancnet.
 
Simply follow these steps:
  1. Log in to your bank's internet banking portal/mobile banking app
  2. Go to the BILLS PAYMENT section
  3. Enroll/select Manulife Philippines/The Manufacturer's Life as Biller
  4. Input your Policy No. in the Reference/Subscriber No. field
  5. Input your premium amount
  6. Complete the transaction process

Please note that payments made through any of these payment partners is posted to your policy one banking day after the transaction date.

*Manulife Financial Plans refer to policy numbers that starts with 87 and in 10-digit format

Auto charge and auto debit arrangement

Note: 

  • For BDO Accounts, both the front and back side (terms and conditions) of the ADA form should both be signed.
  • Rules on Third Party Payor shall apply.  If the owner of the bank account is a qualified third party, please fill out a Payor Information Form (PIF).

Reminders:

  • If the policy owner is not the payor, a fully accomplished Payor Information Form will also be required.
  • To enroll to BPI eADA, you may also submit the necessary documents to your Financial Advisor or any Manulife branch office.
  • Your account will be automatically charged on the payment schedule you indicated in the Authorization to Debit Form. Please make sure your chosen bank account is funded at those dates.

Step 1: Download Metrobank Mobile Banking Application and follow the on-screen prompts.

  • Reminders:
    • Select Manulife / Manulife Philippines.
    • Please use your policy number as your reference number

Step 2: Download and fill out the Authorization to Debit Form (ADA Re-try Form).

  • Please choose your preferred debit schedule (every 1st, 11th, 16th or 26th of the month, depending on the premium due).

·         If policy owner is not the payor, please download and fill out the Payor Information Form.

Step 3. Email phcustomercare@manulife.com to complete your enrolment.

  • Please use subject line: Metrobank ADA Enrollment for <your policy number>.
  • Attach the following documents:
    • Email confirmation from Metrobank.
    • Completely filled ADA Retry form.
    • Payor Information Form (if applicable)
  • You may also submit these documents and requests to your Financial Advisor or any Manulife branch office.

We will notify you within 5 working days about the status of your Metrobank  ADA enrollment. Once successful, your account will be automatically charged on the payment schedule you indicated in the ADA Retry Form. Please make sure your chosen bank account is funded at those dates.

Note:
  • Your premium due will be billed directly to your VISA, MASTERCARD, American Express (AmEx), or Japan Credit Bureau (JCB) credit card.
  • You may submit the credit card authorization form and other necessary documents (if applicable) to any Manulife office near you.

Banks/Collection Partners (Bills Payment Facility)

PESO (PHP) Denominated Policies

Bank / Collecting Partner Over The Counter ATM Facility Phone Banking Internet Banking
China Bank
Bank of the Philippine Islands (BPI)
Banco De Oro (BDO)
Metrobank
Union Bank
Bayad Center
Cebuana Lhuillier
Palawan Express

DOLLAR (USD) Denominated Policies

Bank / Collecting Partner Over the Counter Internet Banking
China Bank
Bank of the Philippine Islands (BPI)
Banco De Oro (BDO)
Metrobank

*For the complete list of Bancnet member banks, please refer to https://www.bancnetonline.com/

 

The online channels of our partner banks are available. Below are the steps to pay for premiums using bank’s online bills payment facility:

  1. Log in on the bank’s internet banking portal/mobile banking app
  2. Enroll Manulife Philippines or Manulife Financial Plans (for Plans Policy) as Company/Biller
  3. Input the Policy No./Payment Reference No. in the Reference/Subscriber No. field
  4. Input Policyowner’s Name in Subscriber Name
  5. Go to the BILLS PAYMENT section
  6. Select Manulife Insurance Co. or Manulife Financial Plans (for Plans Policy) as Company/Biller
  7. Input the premium amount
  8. Complete the transaction process

BDO Kabayan Bills Bayad (International)

  1. Visit any BDO Remit office or remittance partner offering BDO Kabayan Bills Bayad*
  2. Fill out a transaction slip** for the payment to be processed. Indicate the Biller name, name of the policy owner and policy number.
    • For Variable or Unit-Link/Traditional policies
      Beneficiary/Biller: The Manufacturers Life Insurance Co. (Phils.), Inc.
    • For Pre-Need Plans
      Beneficiary/Biller: Manulife Financial Plans
  3.  Pay the corresponding foreign currency equivalent of the premium due plus the remittance fee.
  4. BDO Remit office/partner will then process the bills payment transaction and issue a Remittance Invoice/Slip
  5. Payment will be posted automatically after 3 banking days.

* To view the list of BDO Remit offices and partners, visit BDO Kabayan Bills Bayad and click “View our directory of BDO Remit Offices and Partners offering BDO Kabayan Bills Bayad”.

** Transaction slip varies per remittance partner.

BPI Remittance Centers (Local and International)

  1. Visit any BPI Remittance Centers/partners
  2. Fill out a transaction slip* and indicate the policy number.
    • For Variable or Unit-Link/Traditional policies
      Beneficiary/Biller: The Manufacturers Life Insurance Co. (Phils.), Inc.
      Account Number: 0361-0115-03 (PHP) / 0362-0002-54 (USD)
      Swift Code: BOPIPHMM
      BPI Branch Location Address: G/F Solar Century Tower, HV Dela Costa corner Tordesillas Sts, Barangay Bel Air, Salcedo Village, Makati City
    • For Pre-Need Plans
      Beneficiary/Biller: Manulife Financial Plans
      Account Number: 0361-0157-46
      Swift Code: BOPIPHMM
      BPI Branch Location Address:  G/F Solar Century Tower, HV Dela Costa corner Tordesillas Sts, Barangay Bel Air, Salcedo Village, Makati City
  3. Pay the corresponding foreign currency equivalent of the premium due plus the remittance fee.

Reminder:

  • For international remittance, pay the corresponding foreign currency equivalent of the premium due plus the remittance fee.
  • For local/international transfers, pay all outward and inward bank charges (PhP 150.00* for peso-denominated policies or USD 6.50* for dollar-denominated policies. Only the net amount credited to the Manulife account will be posted to the corresponding policy/policies. Take note that the bank charges are subject to change.
  • Email a copy of your remittance slip to PHCustomerCare@manulife.com as proof of payment. Please indicate the Policy No./Nos. where the payment will be posted.
  • The payment will only be posted upon confirmed crediting of the proceeds to our bank account.

Manulife Branch

Here are the Manulife branches that are open to serve you from Monday to Friday, 9am to 3pm (except holidays). Please be advised, however, that operations may be affected depending on the community quarantine in your area.

  • Taguig (BGC)
  • Makati (NEX Tower - Head Office)
  • Binondo
  • Escolta
  • Quezon Avenue
  • San Juan (Greenhills)
  • Hanston-Ortigas
  • Angeles
  • Bataan
  • Cabanatuan
  • Malolos
  • Tarlac
  • Baguio
  • Dagupan
  • Laoag
  • Isabela
  • Tuguegarao
  • Alabang
  • Calamba
  • Imus
  • Sta Rosa
  • Batangas
  • Lemery
  • Naga
  • Cebu (Bonifacio)
  • Cebu (2quad)
  • Bacolod
  • Dumaguete
  • Iloilo 1
  • Iloilo 2 (Plazuela)
  • Kalibo
  • Roxas
  • Tagbilaran
  • Lapu-lapu
  • Ormoc
  • Talisay
  • Davao (Abreeza Mall)
  • Butuan
  • Cagayan de Oro 1
  • Cagayan de Oro 2
  • Iligan
  • Valencia
  • Koronadal
  • Ozamiz
  • Pagadian
  • Zamboanga
  • Davao
  • General Santos
  • Tagum

Please be reminded that our branches will only accept debit, credit card, or check payments. Cash payments may be remitted through our bank partners and accredited payment centers. Payments may also be made via Manulife Online.