Manulife Home Country Youtube




1. How secure is my billing notice?

    Billing notice is issued in a password protected PDF file.

2. How is my password issued?
    Password will be emailed to your nominated email address upon registration.

3. Can I change my password?
    No. iNotice password is only issued once. In the event that you forget your password, you may email us your name and policy number at or call our Customer Care Hotline at (632) 884-7000.

4. Do I need particular software to read my billing notice?
    Yes. You need to have an Adobe Acrobat Reader installed in your computer. You may download it for free at

5. I have multiple policies with Manulife, do I need to enroll each separately?
    No, because once you are enrolled in our iNotice facility, all your other policies with Manulife are automatically enrolled.

6. Will I still receive my printed (hard copy) billing notice once I have enrolled in iNotice facility?
    No. Once enrolled in the iNotice facility, billing notice will no longer be printed for mailing.

7. I have multiple policies, regular pay and single pay policies combined, how come I don’t see all my policies in my iNotice statement?
    Kindly note that iNotice facility is only limited to regular paying policies since these are generating a regular billing and anniversary notices. Single Premium policies however only have a Statement of Account issued annually by Client Services Department.