IMPORTANT REMINDERS:
Note: Premium payments made through regular bank deposits and online fund transfers to Manulife accounts will no longer be allowed.
This is for the credit card or debit card payments (Visa or Mastercard) which are not enrolled in autocharge, and have not provided Post Dated Checks
Although optional, we highly recommend to input your email address for GCash to send a confirmation receipt through your email as well.
Please note that payments made via GCash are posted up to three (3) days after the transaction date (subject to their own cut-off time) and incur a minimal service fee.
*Manulife Financial Plans refer to policy numbers that starts with 87 and in 10-digit format
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Please note that payments made via Maya are posted up to three (3) days after the transaction date (subject to their own cut-off time).
*Manuplans refer to policy numbers that starts with 87 and in 10-digit format
You will see the payment confirmation in your Shopee profile page, under Digital Purchase.
Please note that payments made via ShopeePay are posted up to three (3) days after the transaction date (subject to their own cut-off time) incur a minimal service fee.
*This payment channel is available to Manulife Philippines policies only
You will see the payment confirmation in your Lazada profile page, under Digital Purchase transaction history. Please note that payments made via Lazada are posted up to three (3) days after the transaction date (subject to their own cut-off time).
Please note that payments made through any of these payment partners is posted to your policy one banking day after the transaction date.
*Manulife Financial Plans refer to policy numbers that starts with 87 and in 10-digit format
Note:
Step 1: Visit and follow the on-screen prompts.
Step 2: Select "Manulife Philippines" and use your policy number as your reference number. Take a screenshot of enrollment confirmation once done.
Step 3: Download and fill out the Authorization to Debit Account Form. If the Policyowner is not the Payor, kindly fill out the Payor Information Form.
Step 4: Email the screenshot of your enrollment confirmation and the accomplished Authorization to Debit Account Form (and Payor Information Form if applicable) to phcustomercare@manulife.com.
Step 5: You’ll receive an email notification from Manulife regarding the status of your application within 5 business days. Once successful, your account will automatically be charged on your preferred payment schedule.
Reminders:
Step 1: Download Metrobank Mobile Banking Application and follow the on-screen prompts.
Step 2: Download and fill out the Authorization to Debit Account Form.
· If policy owner is not the payor, please download and fill out the Payor Information Form.
Step 3. Email phcustomercare@manulife.com to complete your enrolment.
We will notify you within 5 working days about the status of your Metrobank ADA enrollment. Once successful, your account will be automatically charged on the payment schedule you indicated in the Authorization to Debit Account form. Please make sure your chosen bank account is funded at those dates.
Step 1: Visit Manulife Card Payment Facility and click “Enroll a policy to auto-charge”
Step 2: Enter your policy number and birth date and click “Next”.
Step 3: Verify your policy details and click “Enroll a policy to auto-charge”.
Step 4: Once you're redirected to our third-party payment gateway, provide your card information, and click “Next”.
Step 5: Review your card details and click “Proceed”
If you wish to enroll a card owned by a person/entity other than you, the policyowner, to pay for your policy, please follow the steps below:
Step 1: Download and fill out the Credit Card Authorizaton Form and Payor Information Form.
Step 2: Submit the following requirements to phcustomercare@manulife.com:
PESO (PHP) Denominated Policies
| Bank / Collecting Partner | Over The Counter | ATM Facility | Phone Banking | Internet Banking |
| China Bank | ✓ | ✓ | ✓ | ✓ |
| Bank of the Philippine Islands (BPI) | ✓ | ✓ | ✓ | ✓ |
| Banco De Oro (BDO) | ✓ | ✓ | ✓ | ✓ |
| Metrobank | ✓ | ✓ | ✓ | ✓ |
| Union Bank | ✓ | ✗ | ✗ | ✓ |
| Bayad Center | ✓ | ✗ | ✗ | ✗ |
| Cebuana Lhuillier | ✓ | ✗ | ✗ | ✗ |
| Palawan Express | ✓ | ✗ | ✗ | ✗ |
DOLLAR (USD) Denominated Policies
| Bank / Collecting Partner | Over the Counter | Internet Banking |
| China Bank | ✓ | ✗ |
| Bank of the Philippine Islands (BPI) | ✓ | ✓ |
| Banco De Oro (BDO) | ✓ | ✓ |
| Metrobank | ✓ | ✓ |
*For the complete list of Bancnet member banks, please refer to
The online channels of our partner banks are available. Below are the steps to pay for premiums using bank’s online bills payment facility:
* To view the list of BDO Remit offices and partners, visit and click “View our directory of BDO Remit Offices and Partners offering BDO Kabayan Bills Bayad”.
** Transaction slip varies per remittance partner.
Reminder:
Cheques should be dated using the due date of your policy. For peso-denominated policies, refer to below acceptable payee names when paying in cheque:
Business Entities
Note: For USD cheque payments, use the complete name “The Manufacturers Life Insurance Co. (Phils.), Inc”
Here are the Manulife branches that are open to serve you from Monday to Friday, 9am to 3pm (except holidays). Please be advised, however, that operations may be affected depending on the community quarantine in your area.
Please be reminded that our branches will only accept debit, credit card, or check payments. Cash payments may be remitted through our bank partners and accredited payment centers. Payments may also be made via Manulife Online.
