Every day people face decisions about their future –decisions about education, healthcare, investing, or planning for retirement. These decisions can be complex and confusing.
We are here to give people the confidence to make these decisions. We do this by understanding who they are, simplifying the choices they need to make, and supporting them at every step so indecisions becomes a thing of the past.
We call this mission - Decisions made easier. Lives made better. And we want to make it a reality, every day.
The Manufacturers Life Insurance Co. (Phils.), Inc. (also known as Manulife Philippines) is a subsidiary of Manulife Financial Corporation, one of the largest insurance companies in the world. With headquarters in Canada, we are proud to take care of the financial and protection needs of more than 30 million customers worldwide, providing a wide range of insurance, investment, wealth management and financial planning services.
At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2021, we had CAD1.3 trillion (USD1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers.
We are an insurer with global reach. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Our mission is to make the complex world of financial and insurance services easier to understand, so it’s easier for our customers to make better decisions about their lives.
We’ve summarised this simply as Decisions made easier. Lives made better. It’s a simple statement, yet a bold mission to achieve.
Our values are the guiding principles that will help us achieve our bold mission. They define who we are and how we work together: we are a digital, customer-centric market leader that's leading the change customer demand.
Obsess about customers - We predict our customers’ needs and do everything in our power to satisfy them.
Do the right thing - We act with integrity and do what we say.
Think big - Anything is possible. We can always find a better way.
Get it done together - We're surrounded by an amazing team. We can do it better by working together.
Own it - We feel empowered to make decisions and take action to deliver our mission.
Share your humanity - We build a supportive, diverse, optimistic and thriving workplace.