We partner with people to help them make progress on their own items, enabling them to pursue their unique priorities and aspirations.
We do this by listening to our customers, understanding how we can help them, simplifying the decisions they have to make, and helping them make informed choices with relevant solutions and services that suit their needs.
Along with our mision for our cusomters, we are also committed to serve our communities through financial literacy and drive corporate social iniitiatievs so we can help build a better world.
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About Manulife
Manulife Financial Corporation is a leading international financial services provider, helping our customers make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States, providing financial advice and insurance for individuals, groups and businesses. Through Manulife Wealth & Asset Management, we offer global investment, financial advice, and retirement plan services to individuals, institutions, and retirement plan members worldwide.
At the end of 2024, we had more than 37,000 employees, over 109,000 agents, and thousands of distribution partners, serving over 36 million customers. We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Our mission is to make the complex world of financial and insurance services easier to understand, so it’s easier for our customers to make better decisions about their lives.
We’ve summarised this simply as Decisions made easier. Lives made better. It’s a simple statement, yet a bold mission to achieve.
Our values are the guiding principles that will help us achieve our bold mission. They define who we are and how we work together: we are a digital, customer-centric market leader that's leading the change customer demand.
Obsess about customers - We predict our customers’ needs and do everything in our power to satisfy them.
Do the right thing - We act with integrity and do what we say.
Think big - Anything is possible. We can always find a better way.
Get it done together - We're surrounded by an amazing team. We can do it better by working together.
Own it - We feel empowered to make decisions and take action to deliver our mission.
Share your humanity - We build a supportive, diverse, optimistic and thriving workplace.