Confirm
Skip to main content Skip to notification content
Back

Extended premium payment period

Policies with due dates from September 15 to December 31, 2020 are granted a 60-day premium payment extension under the Bayanihan to Recover as One Act (RA 11494). This applies to insurance policies of Manulife Philippines, Manulife-China Bank Life and Manulife Financial Plans. We encourage you to continue paying your premiums, if you can, to keep your premiums from accumulating. You can refer to the tables below. 

Policies that have a 30-day contractual grace period will be extended to 60 days.

Due Date End of Grace Period
October 20, 2020 December 19, 2020
November 01, 2020 December 31, 2020
December 31, 2020 March 01, 2021

Policies such as Manulife Affluence Builder Plus and Manulife-China Bank Life Invest already have a 60-day contractual grace period. As such, these are granted a 90-day premium payment extension.

Due Date End of Grace Period
October 20, 2020 January 18, 2021
November 01, 2020 January 30, 2021
December 31, 2020

March 31, 2021

However, customers with policies enrolled in Auto Debit Arrangement (ADA), Auto Credit Arrangement (ACA) and those with Post-Dated Checks (PDC) need to inform us of their intention to avail of the due date extension so we can stop processing the automatic payment. We need to be informed at least 5 days before your autopay schedule:

Autopay Mode Schedule
ADA 5 days before Draw Date
ACA 5 days before Due Date
PDC

5 days before Check Date

 

 

If you have an autopay policy, you can request for an extension here:

Request extension

 

View Frequently Asked Questions

 

Branch advisory

Manulife branches that are open to serve you during the community quarantine, Monday to Friday, 9am to 3pm (except holidays):

 

  • Alabang
  • Binondo
  • Escolta
  • Hanston-Ortigas
  • NEX Tower - Head Office
  • San Juan (Greenhills)
  • Taguig (BGC)
  • Quezon Avenue
  • Angeles
  • Baguio
  • Bataan (Balanga)
  • Batangas (Batangas City)
  • Batangas (Lemery)
  • Batangas (Lipa)
  • Cabanatuan
  • Dagupan
  • Imus
  • Isabela (Santiago)
  • Laoag
  • La Union
  • Malolos
  • Naga City
  • Sta. Rosa
  • Tarlac
  • Tuguegarao
  • Bacolod
  • Cebu 2 (Bonifacio)
  • Cebu 2 (Quad)
  • Cebu (Lapu-lapu)
  • Cebu (Talisay)
  • Dumaguete
  • Iloilo (Main)
  • Iloilo (Plazuela)
  • Kalibo
  • Ormoc City
  • Roxas City
  • Tacloban
  • Tagbilaran
  • Butuan City
  • Cagayan de Oro City (Captain Roa)
  • Cagayan de Oro City (Divisoria)
  • Davao City
  • Dipolog
  • General Santos City
  • Iligan
  • Koronadal
  • Ozamis
  • Pagadian
  • Tagum
  • Valencia
  • Zamboanga City

We have precautionary measures to ensure the health and safety of both our clients and employees.

Please be reminded that our branches will only accept debit, credit card or check payments. Cash payments may be remitted through our bank partners and accredited payments centers. Payments may also be made via Manulife Online.

 

Digital payment options

There's no need to go to our branches or to your banks to make payments. You can pay your premiums through Manulife Online at online.manulife.com.ph. You may also use the following cashless transactions: GCash, Paymaya, and with our Online Banking Partners.

  1. Log in to you Manulife Online account at online.manulife.com.ph
  2. If you are not registered, click REGISTER and input your email address, mobile number, and birth date. Verify in your email and input your password. Log in afterwards. 
  3. Once logged in, click the policy you wish to pay, and then click on PAY NOW.

This is for the credit card or debit card payments (Visa or Mastercard) which are not enrolled in autocharge, and have not provided Post Dated Checks

Log in to Manulife Online

  1. Log in to GCash
  2. Go to PAY BILLS
  3. Go to INSURANCE
  4. From the list, find and select MANULIFE PHILIPPINES
  5. Input necessary details. The account number is your POLICY NUMBER

Although optional, we highly recommend to input your email address for GCash to send a confirmation receipt through your email as well. 

Please note that payments are posted up to three (3) days after the transaction date (subject to their own cut-off time).

  1. Log in to PayMaya
  2. Go to PAY BILLS
  3. Find and select MANULIFE
  4. Input necessary details. The account number is your POLICY NUMBER

Please note that payments are posted up to three (3) days after the transaction date (subject to their own cut-off time).

For your convenience, you may pay your premiums using the bills payment facility of our payment partners: China Bank, BDO, BPI, Metrobank, UBP, and Bancnet.
 
Simply follow these steps:
  1. Log in to your bank's internet banking portal/mobile banking app
  2. Go to the BILLS PAYMENT section
  3. Enroll/select Manulife Philippines/The Manufacturer's Life as Biller
  4. Input your Policy No. in the Reference/Subscriber No. field
  5. Input your premium amount
  6. Complete the transaction process

Please note that payments made through any of these payment partners is posted to your policy one banking day after the transaction date.

Customer assistance

For inquiries, you may reach us through the following:

Channel Contact Details
Customer Care

+632 8884 7000

9am-5pm, Mon-Fri (except holidays)

Email phcustomercare@manulife.com
Facebook Messenger @Manulifeph (available 24/7)

Special benefits

For customers covered by policies and riders issued on or before March 15, 2020, who were diagnosed with COVID-19 between March 23 and June 30, 2020, Manulife Philippines is providing the following additional benefits to customers diagnosed with COVID-19 at no additional cost:

Additional Hospitalization Benefit

Customers with Hospitalization Benefit coverage will receive an additional P1,500 per day of hospitalization, up to a maximum of 10 days.

New Diagnosis Benefit*

Customers with Critical Illness coverage will receive a one-time Diagnosis Benefit of P10,000, upon being diagnosed positive for COVID-19.

*Applicable to customers with qualified policies or riders issued on or before March 15, 2020. COVID-19 diagnosis should be from March 23 to June 30, 2020. Terms and conditions apply.

 

Articles related to the Coronavirus Disease 2019

Got questions?