It’s an online portal that our customers can use to conveniently file for a claim and submit supporting requirements and documents.
*Please upload a copy of the Special Power of Attorney (SPA)* upon filing
If you’re an HR representative, Financial Advisor, insurance broker, please reach out to our Group Admin team so they can give you access to the certificate numbers of your members/employees.
If you’re a member or an employee, you may reach out to your HR representative for assistance.
No, you can only file one group member claim in one transaction
No, you need to submit all required documents to go through with the claims filling
Yes. 8MB per file and total of 60MB collectively.
You and your Financial Advisor will receive an email notification from firstname.lastname@example.org if your claim is approved or denied.
Your claim benefit will be deposited to the bank account you provided in the payment details option in eClaims.