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You will be receiving exclusive content from Manulife Philippines about our latest promos, updates and announcements, as well as get to answer short surveys to win exciting prices.

If you agreed to receive updates from Manulife Philippines, and you have a Viber account, then you will automatically receive messages from Manulife Philippines on Viber.

If you’d like to stop receiving messages from Manulife Philippines on Viber, please follow the steps below:

  1. Click on the Info icon at the top of the message screen.
  2. This will take you to the profile screen. Scroll down to see the Receive Messages button.
  3. Slide the button to OFF position beside Receive Messages 

No, you cannot.  Currently, this is set up as a one-way messaging service platform. If you have questions about your policy or our services, please contact your Insurance Advisor.  You may also call us at 88847000 or send us a message on phcustomercare@manulifeph.

Open the Manulife Philippines channel and tap on the Subscribe button at the top of the message screen.

Or you can tap the Info icon at the top of the message screen. Slide the button to ON position beside Receive Messages.

  1. Tap More, then Settings to access the Settings screen.
  2. Tap on Privacy, this will take you to the Privacy Screen.
  3. Tap Block List to see a list of contacts you have blocked in Viber.
  4. Find Manulife Philippines in the list and tap Unblock. 

If you wish to start receiving Messages from Manulife Philippines, you may send us a message on our Facebook page,


Please send us your full name, email address, and mobile number and include a short reason on why you want to be included in our Viber channel.

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