With Manulife Online, you can easily view your policy information, check your fund value, view payment information, pay online, and more– all in a few taps and clicks in your mobile phone or laptop.
Manulife Online is supported by the following browsers.
In case your browser is lower than what is listed, you’ll have to update your browser to access the site.
To get the best experience and security, please always upgrade to the newest browser version.
You can add a widget to your mobile or tablet home screen. Just follow these instructions:
For iOS mobile devices
For Android mobile devices
You just need to have an active Manulife policy to register. But also make sure that your email address and mobile number are valid and registered to Manulife. If you have new contact details, please call Customer Care at +632 8884 7000 to update your contact information.
Check if you’re entering the correct personal information. If you still can’t register, please reach out to Customer Care at +632 8884 7000 for assistance.
Simply tap on the dropdown to scroll and select the Day, Month, and Year.
To reset your password, you need to:
Check if you’re entering the correct email address and password. If you still can’t log in, please click the “Reset Password” link to reset your password.
To unlock your account, you need to:
To ensure the security of your account, you will need to nominate a password with the following requirements:
It’s a unique six-digit Personal Identification Number (PIN) that you’ll need to input every time you log in to your account. This serves as a user authentication tool to protect your account and your log in credentials. OTP gets delivered to your registered mobile number or email address, depending on which one you select to receive your OTP. Upon receipt, you must enter the OTP within 5 minutes as it expires after and can’t be re-used.
To get a new OTP, tap on the “Back” button then tap “Send OTP”.
If you opted to have your OTP sent via your registered mobile number, it will be sent if your local mobile number is on roaming and is enabled to receive text messages when you’re abroad. If you chose email address as the OTP delivery option, your OTP will be sent to your email inbox regardless of your current location.
Yes, you need to enter the OTP once per online session. This is to provide you an extra layer of security as well as a safer online experience.
Yes. You can pay your premium dues through Manulife Online if you’re not enrolled in Auto Debit Arrangement (ADA) or Auto-Pay Transactions (Credit Card), haven’t submitted any Post-Dated Check (PDC), or enrolled in Self Liquidating Premium Option (SLPO).
Yes. You can pay for your premium, whether in PHP or USD currency, through Manulife Online.
If your payment is successful, a payment confirmation message will be displayed on your screen. You will also receive an email confirmation from us with the complete details of your transaction.
Payments made in Manulife Online will take 2-3 business days to be posted. Once posted, you will be able to view the payment details in your Manulife Online account. You will also be able to view and download our official receipt.
Yes. You can update your landline and/or your mobile number online with these simple steps:
Yes. You can reinstate your policy with these simple steps:
You will receive an email notification for your request, and you will receive an update after 2 business days.
If you used one policy reference number (which is also your policy number) to pay for multiple policies, your payment will only reflect in that policy reference number’s payment history.
You can check the payment history of your other policies for that specific payment transaction.
FlexiSure is a packaged plan that provides both traditional life insurance coverage and a Variable Life insurance coverage. These two coverages are displayed separately under your FlexiSure plan.