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Premiums for Life Insurance policies should be paid within 31 days from due date while Premiums for Financial Plans policies should be paid within 60 days from due date.

You will receive a billing notice as a reminder for premium due only if your policy is not enrolled in our Autopay facility.

Premiums are paid according to the mode of payment you choose, i.e., Annual, Semi-Annual, Quarterly, or Monthly.  Monthly premiums are paid through post-dated cheques, credit card enrollment, or auto debit arrangement with BPI, BDO, Metrobank or China Bank.

You can still pay your premium even without your billing notice, please take note that non-receipt of billing notice will not be considered a sufficient reason for non-payment of premium dues. Premium should be paid to keep the policy in force. But if you wish to have a copy of your billing notice you may:

  • Call our Customer Care Hotline +632 8884 7000 or email PHCustomerCare@manulife.com and request for a copy
  • Request your Manulife Financial Advisor to provide you a copy of your billing notice.

* If you enroll your policy/ies in any of our Auto-Pay facilities (ADA or Credit Card), or submit post-dated cheques, you will no longer receive a billing notice.  

* Billing Notices are now being sent digitally, just provide a primary email address to receive your billing notices.

You may request for a certified true copy of your official receipt. Call our Customer Care Hotline at +632 8884 7000 or email PHCustomerCare@manulife.com

Yes, you can pull out your post-dated cheque. Request for a PDC Pull-Out Form from your Manulife Financial Advisor and submit to any Manulife branch nationwide at least five (5) banking days before maturity of the cheque.